Returns & Exchanges
At Cyrus, we want you to be completely satisfied with your fashion investment. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided to ensure secure tracking of your parcel.
- 3.Package Securely
Place the items in their original packaging with all Cyrus tags attached to ensure the return is accepted by our quality control team.
- 4.Ship and Refund
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.