Returns & Exchanges

At Cyrus, we want you to be completely satisfied with your fashion investment. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the pre-paid shipping label provided to ensure secure tracking of your parcel.

  • 3.
    Package Securely

    Place the items in their original packaging with all Cyrus tags attached to ensure the return is accepted by our quality control team.

  • 4.
    Ship and Refund

    Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.